Imac keeps losing bluetooth connection

Both are new, and almost fully charged, they are about 30 cm from the iMac. My Fitbit keeps disconnecting from my Bluetooth on my phone, I've reset it several times and it will connect then disconnect and erase my data. Make sure your device is connected to your speaker via Bluetooth. Bluetooth mouse not working, Bluetooth driver can’t install, Bluetooth LE device connection issues, Windows 10 Bluetooth disappearing and other more Bluetooth issues after Windows 10 Creators Update/Fall Creators Update have brought negative impact on the user experience of Windows 10 Creators Update. Follow the step by step guide on how to update or upgrade beats studio or other Headphone with new firmware. A MacRumors forum thread and a long thread on How to fix iPhone bluetooth keeps disconnecting the car after iOS 11? see the Apple logo. [Solved] Bluetooth mouse drops connection intermittently? Discussion in 'Microsoft Surface Pro' started by Brightsurface, bluetooth mouse keeps losing connection, Bluetooth is just one of the wireless technologies that comes packed into your iOS devices and Macs. All issue never happened again. How to Fix a Mac with WiFi Problems and Dropping Connection By MTE Staff – Posted on Dec 9, 2018 Dec 11, 2018 in Mac Macs, like any computer, are vulnerable to losing their Wi-Fi connections. “My iPhone 7 keeps dropping WiFi signal of my house router. 3. My Magic Mouse just simply loses connection at random intervals after installing Yosemite. You can still stream Spotify thru a Bluetooth connection from your mobile device. But as is the case with each Mac operating system update, some users will Not a problem in your iOS device, Bluetooth hardware. Here's how to fix it. So if you are on a MacBook you can disable Bluetooth to maintain a connection, obviously not an option on an iMac or Mac Mini without wired keyboard and mouse. 5V regular AAs Batteries Buy Bluetooth mice are conveniently cordless, but it’s very frustrating when they lose their connection. It’s used for short-distance data transmission and it’s super low on battery usage, making it a great option for third-party accessories like speakers, mice, headsets, and even the Apple Watch. This quick tip makes it easy to get friends connected or set up new devices on your network. How to fix your MacBook WiFi connection that keeps dropping (I also disable BlueTooth and FireWire, just because I don't need them at home) since i m a mac Imac Bluetooth Mouse Keeps Losing Connection Oct 17, 2014. March 4, 2018 Reply. Old beats firmware installed on your sound system compare to new iOS version. So try connecting to the accessory with your Mac, PC or any other device, and see if things work fine or not. I have not had the same trouble Make sure the PC you want to project to supports Miracast, is turned on, and is plugged in. To check if it supports Miracast, open the Connect app. At times, it’s because of the connection barrier between iPhone and Apple Watch Bluetooth mouse not working, Bluetooth driver can’t install, Bluetooth LE device connection issues, Windows 10 Bluetooth disappearing and other more Bluetooth issues after Windows 10 Creators Update/Fall Creators Update have brought negative impact on the user experience of Windows 10 Creators Update. Jun 15, 2018 Pairing by MIDI-over-Bluetooth allows you to play your ROLI instrument wirelessly, and is different from Connection drops out sometimes. I'm using an imac and running Windows 10 with bootcamp. I have a Microsoft Bluetooth Notebook Mouse 5000 that I bought when I bought my new Thinkpad with built-in Bluetooth. My first gen magic keyboard and trackpad keep intermittently losing their bluetooth connection. Most times, the Bluetooth connection loss may be because your phone has had signal interference. I have a “bluetooth” radio I recently put in my car and bought a new car kit to make it work, but the radio keeps saying “no car kit” despite trying everything we know. I noticed this happening a lot. Terry Sullivan. sometimes you have to turn wifi back on before it will pair. Aug 19, 2017 If your Magic Mouse isn't working properly, not scrolling, won't pair, disconnecting , etc. How to Fix Randomly Disconnecting Mouse, Trackpad, and Keyboard on Mac Solution #1: Make Sure the Bluetooth Devices Are Charged Up My apple trackpad keeps losing its connection to my Mac mini. 1. 3 Bluetooth Problems How to Fix Randomly Disconnecting Bluetooth Keyboards and Devices How to fix a bricked or failed-to-update Apple TV by restoring with iTunes How to Master group communication in iOS 7 I have found Bluetooth interference to cause Wi-Fi flakiness with OS X, and the 5G networks are particularly vulnerable to this kind of connectivity dropping. I've tried: "Show Hidden Divices" But still no Blue Tooth Symbol shows. which can prevent a successful Bluetooth connection. Recently, I've been having an issue where neither my Apple bluetooth Keyboard or Magic Trackpad pair automatically with the iMac at my password login screen. When you can, turn off the vehicle. 6 Tips to Fix Bluetooth Keeps Disconnecting in iOS 12 1. The app will let you know if it doesn't. , see this Also, make sure your Mac bluetooth has been turned on. Bluetooth is just one of the wireless technologies that comes packed into your iOS devices and Macs. Despite being one of the best wireless earphones out there, AirPods have their own share of errors. For the first-generation Magic Mouse, short battery life and Bluetooth connection issues are the most often cited problems. Any help would be greatly All the excitement flies away when any kind of issue occurs while or after updating the device. Having trouble with your Mac randomly dropping the connection to a Bluetooth mouse, trackpad or keyboard? This Trick May Solve Your Mac Bluetooth Connectivity Issues both had the same Magic Mouse Loses Connection Here Is A FIX FOR FREE!!!! USB device Keeps Disconnecting and reconecting fix How To Fix a Bluetooth Not Available on a Mac - Duration: Many users have reported Mac Bluetooth issues that cause connected devices to behave erratically. But of course without Bluetooth I can't use my Magic Mouse. Now switch on your Bluetooth and connect to your car and check if it SOLVED: How to fix a bluetooth mouse that keeps disconnecting in Windows 8 & 8. There was no detectable pattern. In all likelihood, the Bluetooth assistant will start up on its own and walk you through the process. Which Windows version do you have? I don't have your configuration, the obvoius first thing will be to check on the batteries of the keyboard just in case. These troubleshooting steps will fix the problem of your Bluetooth Mouse disconnecting. The brand-new desktop operating system comes with Auto Unlock, Optimized Storage, Siri, Universal Clipboard and many more. From comments, its not clear if this new design is a momentary contact Hey again to everyone. From comments, its not clear if this new design is a momentary contact Not a problem in your iOS device, Bluetooth hardware. Keep in mind this is going to disconnect every Bluetooth device on the Mac, so if you only have a Bluetooth keyboard and mouse you're going to temporarily lose the  Feb 15, 2017 This would strengthen the contact, which can be dropped when you move a mouse, and may easily fix the Bluetooth connectivity. I had no issues with my previous Mini. A Bluetooth headset is the most convenient way to stay connected while performing other tasks, but if your Bluetooth headset keeps disconnecting, convenience quickly turns into frustration. what you do is turn off wifi, then try reconnecting with the bluetooth device. Sometimes it would display (Disconnected) and sometimes it would just not work. When I upgraded from Windows 7 to Windows 10 the device manager does not show the option for Bluetooth. It never got fixed no matter how often Apple support staff reconnected me. Read this post if your Bluetooth Mouse disconnects randomly in Windows 10/8/7. Turn Off/On Bluetooth, Disconnect the Device and Connect It Again. Connection with network printer keeps dropping by Disneyfan | January 14, 2011 9:02 PM PST I have two different friends that are having problems with their printers which are connected to their Therefore, Bluetooth is the only thing that keeps the connection between your iPhone and Apple Watch stable. But lately, it started spreading rapidly over Apple’s forum, Twitter, and Reddit. Dear How-To Geek, I’m so annoyed with my mouse I’m about to switch back to a full size corded model. How to Fix Bluetooth Audio Stuttering. Just work your way through the list until your problem Factually, Windows 10 losing internet connection is a very common issue which is faced by a lot of Windows computer users and it doesn’t matter which version of Windows 10 you are using. Plantronics How To Fix Your Broken Bluetooth Connection. Magic mouse keeps losing connection to MacBook Pro. So if you are using a Bluetooth keyboard and  Apr 8, 2019 Mac Bluetooth Issues When Attempting to Ride on Zwift. Now switch on your Bluetooth and connect to your car and check if it iOS 10 updates were supposed to fix iPhone 7 Bluetooth problems, but they don't appear to have been a cure-all. For me, this was my iPad, iPhone, iMac, and Bluetooth--so great when it works--can drive you crazy with dropped connections or with pairing and sound-quality problems. I've tried to remove Bluetooth. Idk I've experienced unexplained connection drops when using an Apple wireless keyboard and/or mouse with my Mac. I had a Mid-2011 iMac and it would do the same thing. Almost every time I switched between songs, or went from a podcast, to Youtube or listening to music, suddenly the BT connection dropped. IMac :: Bluetooth Dropping Connection While Asleep Jan 7, 2011. I have a new Mini I7 with a 256 ssd and 8gb of RAM. But if you're having an issue with Apple's stylus not responding in apps, disappearing from Notification Center's battery menu, or refusing to turn on, we've got some simple tips to help you troubleshoot it back to health. This just started happening. Imac Bluetooth Mouse Keeps Losing Connection Oct 17, 2014. The major update to Apple's Mac OS X, is no more OS X 10. Issue 4: Magic Mouse Keeps Disconnecting or Freezing on Mac. BlackBerry keeps losing customers as it tries to turn itself around. Here are our top picks. Although the Apple Airpods did not have this stuttering issue, previous truly Sadly, not so long after the official iPhone X launch, Bluetooth has already started troubling iPhone X owners with connectivity issues. If you rely on a bluetooth keyboard, . At first, the problem was isolated only on a couple of iPhone Xs. Some Macs report Bluetooth/BLE pairing issues after an update on Zwift or an OS  Dec 21, 2016 In iOS, you do this in Settings > Bluetooth and on the Mac, in System having trouble with — my iMac, in this case — and pair the AirPods to it. but it always Both of Apple's Magic Mouse versions are popular with Mac users, but both the Magic Mouse and the Magic Mouse 2 have a few problems that users have noted. Both had always been working fine (over a year). I have 32gb of RAM on the way. In case of  Aug 8, 2012 Stop Your Magic Mouse From Losing Its Connection To Your Mac To fix this problem you first need to remove the bluetooth properties plist  Mar 4, 2015 Here are some tips to help you stay connected in OS X Yosemite. Having some trouble pairing your Harry Potter Kano Coding Kit to your device? Is your Coding Wand disconnecting? Is your Bluetooth connection dropping,  Mar 1, 2016 Note: Following this guide will reset your bluetooth module and all connected devices will be inaccessible. Mar 16, 2017 If your Magic Mouse, Wireless Keyboard, and other Bluetooth devices Note: Before trying out these solutions, make sure to keep wired mouse and through all the viable tricks a bit easily; especially if you are using iMac and Mac Mini. Feb 1, 2016 There are various troubleshooting steps you can take to solve connectivity problems between your Mac and your Bluetooth accessories. Although the Apple Airpods did not have this stuttering issue, previous truly Apple Magic Keyboard: Apple revamped the bluetooth keyboard and rebranded it ‘Apple Magic Keyboard’ in 2015, and they change the power switch from a circular ‘momentary’ contact switch on the edge of the keyboard to a losing shaped slide switch on the back edge. . Here's how to cope when it goes haywire. [Solved] Bluetooth mouse drops connection intermittently? Discussion in 'Microsoft Surface Pro' started by Brightsurface, bluetooth mouse keeps losing connection, A common problem among Poppy, is the a disconnection of the mouse Apple Magic Mouse. In iOS, you do this in Settings > Bluetooth and on the Mac, in System Preferences > Bluetooth. Even, I have also faced the WiFi connected but no internet connection on laptop issue after upgrading to Windows 10 from Windows 7 operating system. How to Fix iOS 10 – iOS 10. You can still use your Apple Watch even when it’s not connected to an internet connection. I’ve tried power off the phone and then tune on it back to get the WiFi connection again, but this seems not work. 3. By John Patrick Pullen June 6, 2016 Whether you’re popping on some wireless earbuds before running a race, banging out a quick but important email Bluetooth mouse keeps disconnecting windows 10 ‎11-21-2016 06:42 PM To solve my issue with my new zbook, I had to remove the power saving from the bluetooth device and the USB port that is driving the device. here you can update easily own self from your Mac or PC, and resolve Beats Studio wireless disconnecting. Now they don't connect or lose  Aug 21, 2018 Here's a complete guide to pairing Bluetooth devices with your Mac, plus what to do if you encounter Bluetooth connection problems when  Mar 31, 2019 Is your Apple Magic Mouse dropping its Bluetooth connection? One of the most common reasons is a loose battery terminal contact in the  Jun 7, 2018 All of your currently connected devices will lose their connections and will have to be re-paired. These problems resulted in my Wireless Keyboard, Magic Trackpad and Mouse not working correct fly (i. While Wi-Fi can be limited in certain areas, Bluetooth is accessible everywhere. I have check the battery 97%. Has your phone lost is connection to your Ford Sync system? There are many factors that could be affecting the Bluetooth connection, and here are some tips to help you stay connected. Sadly, not so long after the official iPhone X launch, Bluetooth has already started troubling iPhone X owners with connectivity issues. This happened after my update to iOS 10. Bluetooth is a popular method of wirelessly transferring data between two devices such as your phone and your headphones, your media player and a speaker, or your iPad and a keyboard. Im using it alot and i noticed that when its "idle" it keeps disconnecting and reconnecting right away. If you have encountered issues with Bluetooth and Bluetooth drops connection in iOS 12, here is what to do in the situation. If Bluetooth Is Not Working on Your Apple Watch. Apple Drops Prices on High-End Storage Upgrades for iMac, iMac Pro,  Many users have reported Mac Bluetooth issues that cause connected PS: I just purchased a new iMac Pro, running the latest version of macOS, and . Read on as we troubleshoot a reader’s Windows laptop and help them keep their mouse awake and in communication with their computer. The bluetooth connection works on my Mac keyboard however not my LMP Key Pad. . a removable battery, or a desktop machine such as an iMac or a Mac Mini. They would all have problems with losing connection. Designed for the iPhone specifically, the technology between the AirPods and the iPhone is seamless. Solution 1: Use 1. My Magic Mouse is intermittently losing its connection to my MacBook Pro. Jul 13, 2017 Having trouble with your Mac randomly dropping the connection to a Bluetooth mouse, trackpad or keyboard? This trick might work when  Mar 18, 2018 Bluetooth is what your Mac uses to connect to wireless devices like keyboards, you're going to temporarily lose connection to them using the following methods, connections like speakers and so on that you might want to keep. In this guide, we’ll show you how to share your Wi-Fi connection from your iPhone to any other device—be it Apple, Android, or otherwise. Then I upgraded to 64-bit Windows 7, and suddenly the mouse started constantly losing connection. I switched to that Bluetooth one, including the mouse losing USB power. My Mac loses connection to its Apple Magic Keyboard 2 and its Apple Magic Mouse 2. 12, instead, it's named macOS Sierra. BlackBerry In the News Note: Before trying out these solutions, make sure to keep wired mouse and keyboard with you-just to sail through all the viable tricks a bit easily; especially if you are using iMac and Mac Mini. " Then about 10 seconds later, the connections is "magically" re-established, without any action on my part. I called Apple Support, and they sent me a new headset. The Apple Pencil's nib Bluetooth Won’t Connect Your Magic Mouse 2. How to Fix Randomly Disconnecting Mouse, Trackpad, and Keyboard on Mac Solution #1: Make Sure the Bluetooth Devices Are Charged Up Microsoft Bluetooth Notebook Mouse 5000. Apple Music: You need to be connected to your speaker via Bluetooth. Power down all; the devices with which you had paired the AirPods. How can it keep failing to connect & why do I have to keep repeating the steps on reattaching my phone to car multimedia? Review of the Apple HomePod Therefore, Bluetooth is the only thing that keeps the connection between your iPhone and Apple Watch stable. Bluetooth works using a short-distance radio transmission, so it's not uncommon for audio to become a bit fuzzy at times. Great tip re bluetooth mouse losing power. This forces me to hold down the power button and force a restart of the machine. These quick fixes can help. Some glitches can always occur, and when it comes to Apple watch, Bluetooth connection issue is one of them. Any help would be greatly Once your Mac restarts, a new Bluetooth preference file will be created. It's really annoying. 3, and it randomly shutting off WiFi. How to Fix “Bluetooth Not Working on iPhone iPad” We’ve listed the most common Bluetooth issues on your iPhone or iPad that you may meet after iOS 10/11/12 upgrade. Does anyone know if the RAM upgrade would resolve this? I have mac mini late 2011, up to date mac OS X and fully charged batteries. How to Fix Randomly Disconnecting Bluetooth Keyboards and Devices How to fix a bricked or failed-to-update Apple TV by restoring with iTunes How to Master group communication in iOS 7 I have found Bluetooth interference to cause Wi-Fi flakiness with OS X, and the 5G networks are particularly vulnerable to this kind of connectivity dropping. Hi, welcome to the forums. It’s one of According to MacRumors, Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls. The bluetooth keyboard, Magic Mouse and Magic Track Pad. A MacRumors forum thread and a long thread on How to Fix Bluetooth Pairing Problems. By John Patrick Pullen June 6, 2016 Whether you’re popping on some wireless earbuds before running a race, banging out a quick but important email I have recently been dealing with this issue, (having my Magic Mouse randomly drop its connection to my Mac) and thought that you might encounter it at some point as well. Eventually I changed by useless BT home hub series 4 with a new series 6. The first step you’d want to take is to ensure that the problem is with your iPhone or iPad and not with the Bluetooth accessory you’re trying to connect to. Here are the most common reasons why a Bluetooth headset keeps disconnecting: I had the same problem for three years. How to Fix AirPods Keep Disconnecting From iPhone Even the best products experience glitches once in a while, and Apple's AirPods are no different. Make sure Wi-Fi is turned on. Unlike Apple's "Find my iPhone", which uses cellular communication and the lost device's own GPS to identify the location of a missing phone, "Find My" also lets you find devices that don't have cellular support or internal GPS -- things like laptops,… Not sure which Bluetooth earpiece to pick up? If you follow along below, we’ll show you the best on the market. Apple hosts additional Bluetooth Keep these keys depressed until the Mac Apple Magic Keyboard: Apple revamped the bluetooth keyboard and rebranded it ‘Apple Magic Keyboard’ in 2015, and they change the power switch from a circular ‘momentary’ contact switch on the edge of the keyboard to a losing shaped slide switch on the back edge. Apple Music is not supported over WiFi streaming. How to fix iPhone bluetooth keeps disconnecting the car after iOS 11? see the Apple logo. Magic Mouse and Wireless Keyboard get self-contained batteries. It still loses connection about 10 times per hour. USB Devices Randomly Losing Connection (self. plist file, but it didn't help. Below  May 6, 2013 Bluetooth devices are usually extremely reliable, but every once in a while something can start acting up and either lose it's connection with the  having trouble connecting the Apple mouse and keyboard. , erratic cursor movement) and disconnecting frequently. Some times its completely not working. Oct 4, 2017 Of course, this didn't fix the Bluetooth dropout problem, so I called a specific key sequence, your Mac will connect to Apple's servers and . While maintaining an impressive record of issue fixing, he keeps  Apple puts Bluetooth at the top by default, that could interfere with your In particular, my iMac gets its internet via a DSL Ethernet connection,  Depending on the computer you are using, the built-in Bluetooth adapter may need to If the computer has connected to the last Bluetooth device connected,  Mar 1, 2017 Are you having difficulty with your Bluetooth mice and keyboards since wired keyboard in the gear closet, so I connected that to the iMac. It connected fast and paired easy. In this part, we will walk you through the potential solutions to make Bluetooth workable on your iPhone or iPad. SOLVED: How to fix a bluetooth mouse that keeps disconnecting in Windows 8 & 8. Apparently, Apple discovered the issue, and their answer is the new Apple Magic Mouse that features a self-contained rechargeable battery through your USB ports on your computer. At times, it’s because of the connection barrier between iPhone and Apple Watch Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls, MacRumors has learned. But not with a my Late-2012 iMac as it hasnt arrived yet. iPhone Bluetooth Connection Drops Frequently; Part 2. Regardless of the first model, "Magic Mouse"(Battery version) or the latest version,"Magic Mouse 2"(Option with rechargeable battery), loss Bluetooth connection between MacBook and Magic Mouse, appears frequently. Aug 4, 2011 TIP: How to fix Lost Connection / Magic Mouse Why does your Mouse lose the connection in the first place from time to time? PS – ALWAYS keep extra AA batteries on hand as a dead wireless mouse is simply useless! This may be enough to fix most Bluetooth disconnect problems, but if your Magic  Apr 27, 2018 AirPods Won't Auto-Pair with MacBook Pro/Air? To reset your AirPods-Mac Bluetooth data, you should consider Forgetting its Bluetooth on your Mac. e. It’s frustrating, but don’t worry – it’s usually possible to fix the issue. Here’re three steps you can try to get your WiFi connection stable again. Apple AirPods. Windows10) submitted 3 years ago by dlenel Hi, I just recently upgraded from Windows 7 to Windows 10 with minimal issue (to my surprise) until later on that day when my USB internet adapter lost connection accompanied by the device disconnected windows sound. While the issue doesn't appear to be widespread, it appears to be a big enough problem to attract Apple's attention. HERE IS THE ANSWER: the wifi on your mac is interfering with the bluetooth. Photo: Ste Smith/Cult of Mac. Open the Apple Music app and start playing music. Because it's a new preference file, you'll need to pair your Bluetooth peripherals with your Mac again. But since you also say that the bluetooth icon also dissapear from Windows maybe you can give it a try re-installing I have a “bluetooth” radio I recently put in my car and bought a new car kit to make it work, but the radio keeps saying “no car kit” despite trying everything we know. Jean. Here's how: Go to Start , enter (type) Connect, and then select Connect from the list of results. So here are a few helpful tips to get you back up and running without having your magic mouse continually disconnect while you are using it. Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls, MacRumors has learned. I spent 50 minutes one morning trying to reconnect my wireless Magic Mouse 2 to my iMac. I can see it in the blue tooth screen when it is connected and not. At Monday's WWDC conference, Apple announced a cool new feature called "Find My". The Magic Mouse isn't the only Apple accessory to receive the self-contained rechargeable battery. About a month or so ago, I started noticing my wireless headsets keep dropping bluetooth connection with my iPhone. If your iPhone and Apple Watch are connected to the same Wi-Fi network (an Apple Watch connection to a known Wi-Fi network is established through the iPhone), they can be as far apart from each The introduction of Apple Watch was pretty exciting, and there was a huge number of sales of this gadget. Lot of users reported this issue. The problem wasn’t the mouse itself but with the Bluetooth connection on my iMac. At the time I was running 64-bit Vista and all was well. When I tried to access the Bluetooth settings it would simply say that Bluetooth “isn’t available”. The first step you’d want to take is to ensure that the problem is with your iPhone X or iPhone 8/8 Plus and not with the Bluetooth accessory you’re trying to connect to. Unpairing the AirPods from one natively supported Apple device unpairs them from all the Apple devices that share the same iCloud login. I recently (about half year now) got a bluetooth handsfree for my phone. Thanks! But that didn’t fix the issue. The symptoms are like this: For 10-20 seconds a device won’t respond (either the mouse or the keyboard - almost never together). First the mouse becomes unresponsive and a few seconds later, a picture of the mouse appears on the screen wit the words "Connection Lost. Many Windows 10 users are reporting this problem. The Apple AirPods are some of the best earpieces that you can pick up for the iPhone. Plantronics The introduction of Apple Watch was pretty exciting, and there was a huge number of sales of this gadget. The trackpad will be connected and than not and than connected and than not. Bluetooth pairing problems and frequent disconnects of Garmin Connect Mobil, but it didn't help. More often than not, the Apple Pencil just works. i too was losing hope after 3 years of my bluetooth wacom tablet constantly disconnecting and requiring a restart. Is it solvable issue? I use Wi Fi, and bluetooth apple keyboard. Turn Off and Turn On Bluetooth iOS 10 updates were supposed to fix iPhone 7 Bluetooth problems, but they don't appear to have been a cure-all. Just keep in mind that multiple problems with multiple causes may be at play in some cases. Note: Before trying out these solutions, make sure to keep wired mouse and keyboard with you-just to sail through all the viable tricks a bit easily; especially if you are using iMac and Mac Mini. problem and Apple doesn't have a fix for Bluetooth you have a If your WiFi connection keeps dropping out,then reconnecting, you’re not alone. So if it keeps losing internet connection and goes onto someone else’s IP address my suggestion is get a new hub. imac keeps losing bluetooth connection

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